PRIVACY POLICY

Last Modified: 4th June 2019

PRIVACY POLICY

Go Smart Solution (Business Registration Number: JM0783037-W), its subsidiaries, associates, affiliates and/or related companies (hereinafter collectively referred to as "GoHomeTuition", "we", "us", "our" and any similar expression thereto) are committed to ensure that your privacy and personal data are protected.

This Privacy Policy explains how we collect and use your personal data, the purposes for processing your personal data, the third parties whom we may transfer your personal data to, your rights to request access to, correct and/or update your personal data, how you can instruct us if you have any inquiries, complaints or if you prefer to limit use of that personal data and procedures that we have in place to safeguard your privacy and personal data.

We periodically update and revise these terms and you should periodically review the most up-to-date version at https://gohometuition.com/privacy-policy.

1. Personal data collection

  1. When you use our Website, we do not attempt to identify you as an individual user and we will not collect personal information about you unless you specifically provide this to us.
  2. Sometimes, we may collect your personal information if you choose to provide this to us via online form or by email, for example, if you:
    • Complete the request for tutor form online;
    • Register to be a Tutor with us; or
    • Send a written complaint or enquiry to us.
  3. Often this may include collecting information about your name, address, occupation, e-mail address, NRIC No., Passport No., telephone number, education details, teaching history and experience, and other personal information such as marital status, race, date of birth, gender, and other information whichever is applicable (hereinafter referred to as your "personal data").
  4. The processing of your personal data is necessary, failing which we will not be able to process your request and/or provide you our services. We will, in all cases, manage your personal information submitted in accordance with the Personal Data Protection Act 2010 and this Privacy Policy.

2. Cookies

  1. When you visit our Website, our web servers automatically collect information about your visit to the page including your location and IP address, the time, date and duration of your visit.
  2. We may track your visit to the GoHomeTuition Website by placing a "cookie" on your computer's hard drive or mobile phone when you enter our Website. A "cookie" is a small piece of information that our server transfer to the hard drive of your computer or mobile phone that allow our server to identify and interact more effectively with your computer. Cookies do not identify individual users, but they do identify your browser type.
  3. The use of cookies is now an industry standard and you will find them used in most major websites. Most browsers are initially set up to accept cookies. If you prefer, you can reset your browser to either notify you when you have received cookies, or to refuse to accept cookies.

3. Linked Sites and Third Parties

The GoHomeTuition site may contain links to third party sites. We will always try to make it clear that when you are leaving GoHomeTuition site. We are not responsible for the content or privacy practices employed by websites that are linked from our website.

4. How we use your personal data

  1. We will only use personal data collected via our website for the purposes for which you have given us this information.
  2. We may process your personal data for various purposes including processing your registration and requisition, internal administration for provision of our service and for purposes of evaluation, research and development, administration and statistical analysis.
  3. We will retain your personal data for a reasonable period up to the maximum duration to comply with applicable legal requirements and for our administrative purposes.

5. Data quality

If we collect your personal data from our website, we will maintain and update your data as reasonably practical and necessary or when you advise us that your personal data has changed.

6. How we protect your information

  1. You acknowledge that internet and email communications are not a secure medium. We cannot accept any responsibility for any unauthorized access or loss of your personal data, save in accordance with this Privacy Policy.
  2. We have put in place various security procedures, rules and technical measures to protect your personal data from any loss, misuse, modification, unauthorized or accidental access or disclosure, alteration or destruction. All of our personnel and data processors, who have access to and are associated with the processing of personal data, are obliged to respect the confidentiality of your personal data.
  3. While we cannot guarantee that loss, misuse or alteration of data will not occur, we will make reasonable efforts to prevent such unfortunate occurrences. Your personal data will be stored and backed up securely in a restricted and controlled location. Only authorised personnel with user ID and password are allowed access to such information.

7. Assessing and correcting your personal data

  1. Under the Personal Data Protection laws, you have the rights to request access to, correct and/or update your personal data unless compliance of such request is specifically refused under the laws.
  2. You are responsible to provide us with accurate and complete personal data. If any of your personal data has changed or is incomplete or not up-to-date, you should contact us through the details available at How to Contact Us of this Privacy Policy.

9. How to Contact us

If you would like to contact us with regard to any inquiries, complaints, to limit the processing of your personal data or to request access to, correction of and/or to update your personal data, please contact us via the following contact information:

Address:

LEVEL 9, UNIT 3, WISMA UOA II

NO. 6 CHANGKAT SEMANTAN,

DAMANSARA HEIGHTS

50490 KUALA LUMPUR

10. Precedence

The English version of this Privacy Policy shall take precedence over the Malay version should there be any conflict between the two.